Content Designer

JOB DESCRIPTION

Location: Hybrid (Downtown, Toronto)

Duration: 12 months 

Our client, a leading financial institution in Downtown Toronto, is looking for a Content Designer to be responsible for the Content Design of the work across the core banking aspects of the Business Banking Journey, including a focus on multiple payment methods and payment and payee management. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in role:

• Work collaboratively with designers across other features of the portal to ensure a seamless user experience.
• They will apply content design expertise to bring meaning and understanding to the digital experiences we create, establishing information hierarchies to support client engagement with digital products.
• They will facilitate complex design critiques, evaluating and providing content recommendations to ensure consistency, inclusivity and guidance to a cross-functional team and overlapping features.
• This person will also participate in ideation and other collaborative activities, contributing her/his/their expertise to help broaden the group’s perspective on the work at hand.

Must-Have Skills:

• Ability and willingness to quickly absorb complex business requirements within the highly regulated context of the bank
• Strong organizational skill and attention to detail
• The ability to work with shifting priorities as we respond to client feedback in an agile environment.
• Information design/hierarchy experience (as opposed to marketing/sales content)
• At least 4 years of writing experience at a creative agency or in-house creative team
• Excellent problem-solving skills and the ability to think critically about the challenge at hand
• A portfolio of work samples showcasing your copywriting work

Nice-To-Have Skills:

• Experience with Figma
• Broader product design experience
• Experience using journey maps and storyboards as a design tool for telling the story of the experience we hope to create
• A working knowledge of accessibility standards and methods to address them
• A knowledge of design and technology trends

Soft Skills Required:

• Strong ability to manage stakeholders and build relationships
• Excellent communication and presentation skills
• Self-starter, desire to take initiative and confidence in decision making
• Ability to collaborate with peers and cross-functional team members.

Education:

• A post-secondary education, ideally with a university degree or college diploma

Finance professional is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.