Manager, Supplier Risk Management

JOB DESCRIPTION

Location: Hybrid | Downtown, Toronto

Duration: 12 months

Our client a leading financial institution in Downtown Toronto, is looking for a Manager, Supplier Risk Management to escalate any critical control failures or non-compliance issues as required. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in role:

The Manager, Supplier Risk Management, will be responsible for supporting Capital Markets’ supplier management activities, with a focus on low criticality engagements. This role will serve as a key contributor to the supplier lifecycle process by ensuring supplier performance through ongoing monitoring activities and coordinating Service Organization Control (SOC) reviews to validate supplier controls and maintain compliance standards. The Manager will provide expertise in third-party risk assessments, due diligence, and compliance while working closely with internal and external stakeholders to mitigate risks and drive process efficiencies across the portfolio.

Primary Responsibilities

Performance Management

• Management of supplier performance monitoring activities through the supplier manager attestation
• Stakeholder management to ensure timely completion of performance management questionnaires and attestations

 Service Organization Control Reviews

• Collect and review the SOC reports for the CM portfolio and ensure the reports are current and meet bank’s compliance requirements.
• Coordinate annual SOC review and document any control gaps with the Supplier Manager
• Monitor remediation of any identified control deficiencies and track closure timelines
• Maintain documentation of SOC reviews within the internal SOC repository
• Escalate any critical control failures or non-compliance issues as required

     Supplier Risk Management Assessments (SRMAs)

• Act as the primary point-of-contact for suppliers, business units (BUs), and governance offices to manage supplier engagements from onboarding to offboarding.
• Assist BUs in conducting third-party risk assessments and due diligence to ensure compliance with organizational policies and regulatory requirements.
• Engage with suppliers to collect necessary documentation and information for due diligence and risk assessment processes.

Must-Have Skills:

• 2+ years at a Canadian Financial Institution an asset
• At least 2 years of relevant experience in supplier management, risk management, or a related field.
• Experience in Cyber Security or supplier acquisition projects is an asset.
• Ability to manage supplier-related documentation and compliance requirements.
• Excellent communication and collaboration skills to work effectively with internal and external stakeholders.

Nice-To-Have Skills:

• Familiarity with commercial purchase contract language is a plus.
• Excellent communication and collaboration skills to work effectively with internal and external stakeholders.
• Knowledge of risk assessment frameworks and tools is an advantage.
• Capital Markets knowledge an asset

Soft Skills Required:

• Clear and concise communication
• Active listening
• Relationship building
• Problem-solving and adaptability
• Organization and attention to detail

Education:

• Bachelor’s degree

Finance professional is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.