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Business Analyst – Payments

  • Location: Toronto, ON
  • Project Type: Information Technology (IT)

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JOB DESCRIPTION

Location: Hybrid | Downtown, Toronto

Duration: 6 Months 

Our client, a leading financial institution in Downtown Toronto, is looking for a Business Analyst – Payments to work on multiple projects as a project team member. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in role:

  • Works with key stakeholders within all business functions to align technology solutions with business strategies.
  • Gathers requirements from business units and translates those to programmers and developers.
  • Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities.
  • Supports one or more highly complex business processes.
  • Works on multiple projects as a project team member.
  • Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.

Must Have Skills:

  • 8+ years as a business analyst or related experience, including requirements gathering, process mapping, and documentation (BRD/FRD/SRS)
  • 3+ years strong payments domain expertise: AFT/EFT (low-value payments), ACSS, SWIFT (MT/MX messaging), ISO 20022
  • 2+ years hands-on experience in low-value payment flows: clearing, settlement, reconciliation, and exception handling (returns, recalls, reversals) • Experience with regulatory compliance & operational resiliency: impact assessments, critical service mapping, incident playbooks, governance frameworks
  • Strong background in AML, including payment monitoring and compliance reporting
  • Demonstrated delivery/project coordination across business and technology stakeholders

Nice-To-Have Skills:

  • Agile delivery experience (Scrum/Kanban, JIRA, Confluence, user stories) • Experience with UAT, test case creation, and defect triaging
  • Experience supporting KPI reporting / senior leadership presentations • Experience with Canadian payments ecosystem
  • Relevant certifications (SAFe, Scrum, CBAP, ISO 20022)
  • Previous bank experience

Soft Skills Required:

  • Strong analytical and problem-solving mindset.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Collaborative mindset and ability to work across business and technology teams.
  • Project management skills in order to handle diverse projects, often times simultaneously, and meet aggressive deadlines.
  • Ability to solve technical problems/ processes and understand complex details.
  • A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level.

Education:

  • Bachelor’s degree in Business, Information Systems, business analytics, or a related field.

FP Inc. is committed to creating an inclusive environment where all team members and clients feel like they belong. In accordance with the requirements set out in the Employment Standards Act, FP Inc. hereby declares that AI is utilized in the screening process for this position. The hourly compensation range for this role is $80/hr -$95/hr. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, colour, religion, national origin, sex, physical or mental disability, or age.