Administrator, Cheque Processing Team

JOB DESCRIPTION

Location: Hybrid (Downtown, Toronto)

Duration: 12 months 

Our client, a leading financial institution in Downtown Toronto, is looking for an Administrator, Cheque Processing Team to ensure timely and accurate acceptance, validation and preparation of instructions such as, but not limited to cheque issues, cheque deposits, stop payments, issuing foreign drafts, and stale dated cheques. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in role:

• Create, review and, where needed, update desk operating procedures and identify and resolve reoccurring problems to ensure corrective actions and proper procedures are put in place
• Ensure compliance with all policies and procedures currently in place, and identify any gaps in processes that might increase risk and highlight to management for remediation
• Ensure second level review is completed on identified processes within the team and issues or potential problems are immediately escalated to management for resolution
• Investigate and respond to queries relating to the processing of instructions
• Cross train on all tasks within CPT
• Share knowledge with team members to assist in the resolution of more complex problems
• Contribute to the success of the department by supporting and assisting other team members in meeting daily deliverables
• Validate instructions against CPT processes and procedures and identify instructions that fall out of normal scope for escalation

Must-Have Skills:

• 3 – 4 years experience
• Strong working knowledge/experience in the financial services industry
• Accuracy in processing transactions and meeting deadlines in a fast-paced environment
• Proficiency in MS Office including experience using Excel macros
• Issues escalation and resolution skills
• Ability to communicate effectively with stakeholders.
• Solid organizational and time management skills

Nice-To-Have Skills:

• Retail banking experience
• Workable knowledge of Trust, PPS, ICE , SIPS, BESS, OnDemand and White Label IRIS 

Soft Skills Required:

• Excellent interpersonal skills
• Solid organizational and time management skills
• Detailed oriented
• Team player

Education:

• Highest education

Finance professional is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.