Technical Systems Analyst

JOB DESCRIPTION

Location: Majority working from home (Downtown, Toronto)

Duration: 6 months

Our client, a leading financial institution in Downtown Toronto is looking for a Technical Systems Analyst to utilize MECM to create, manage, and track all deployments. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in role:

  • Receive deployment requests for all Enterprise Software Deployments
  • Identify and investigates failed deployment for appropriate escalation
  • Provide compliance updates to Release Managers following all deployments
  • Ensure proper maintenance of MECM Collections and Deployments
  • Coordinate with cross-functional teams to ensure a successful deployment
  • Monitor and addresses issues reported in the Service Now group bin
  • Manage and responds to inquiries within the team mailbox in a timely fashion
  • Raise and tracks deployment issues on a regular basis, removes barriers, resolves issues of varying complexity involving

Must-Have Skills:

  • Expert level proficiency in MECM – Microsoft Endpoint Configuration Manager
  • 5+ years of hands-on experience including setup, configuration, and troubleshooting
  • Strong background in software deployment practices

Nice-To-Have Skills:

  • Scripting knowledge. Includes PowerShell, Python, or other relevant languages to automate repetitive deployment tasks and to streamline system configurations
  • Documentation Writing. Create and update documentation on deployment processes, MECM configuration, and troubleshooting guides

Soft Skills Required:

  • Problem Solving Ability. Skilled in diagnosing issues in complex IT environments, with experience in root-cause analysis and solution implementation
  • Communication. Ability to collaborate effectively across teams and communicate technical information clearly to service partners and management
  • Planning and Organization. Manage multiple deployments and ensure proper compliance tracking. Ability to provide progress to project teams

Education:

  • Bachelor Degree

Finance professional is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.