JOB DESCRIPTION
Location: Hybrid (Downtown, Toronto)
Duration: 12 months (opportunity for extension and conversion to full time employee)
Our client, a leading financial institution in Downtown Toronto is looking for a Digital Product Designer to work collaboratively with cross-functional teams, from idea to implementation, to meet both user and business needs, and to play a critical role in delivering design solutions for digital products and marketing websites that inspire, engage and delight our users. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.
Typical Day in role:
- A digital product design’s day involves collaborating with teams, brainstorming ideas, creating wireframes and prototypes, refining designs/solutions based on feedback and ensuring user needs are met while aligning with business goals and technical constraints.
Collaboration & Co-Design
- Collaborate with multidisciplinary teams of product managers, engineers, researchers, strategists, and business
- Collaborate with design strategists to facilitate discovery sessions, map out journeys, and develop strategic design plans that will enable a seamless transition of ideas during the design process and boost business metrics
- Collaborate with design researchers to conduct interviews, usability testing, and other research to provide insights that will drive design decisions and positively improve client experiences
End-to-End Product Design & Direction
- Use a comprehensive understanding of interaction design theory, visual design theory, research data and best practices to inform design decisions
- Create concise end-to-end user experiences for complex problems using various UX techniques such as user flows, wireframes, high fidelity mockups, prototypes and/or documentation to effectively communicate and validate ideas
- Spot new trends, implement fresh insight-driven experiences, and collaborate with stakeholders to shape our products' experiential direction
Must-Have Skills:
Experience:
- 5+ years in product design which should cover a deep understanding of design principles, user research methodologies and industry best practices.
- A human-centered, empathetic, humble, and willing to advocate for what’s best for client-first approach to work
Strong Communication & Facilitation Skills:
- Be a strong communicator and advocate for the customer, the brand, and its impact.
- Be comfortable communicating and collaborating with key stakeholders.
- Be comfortable being involved and occasionally running design thinking facilitation sessions with cross-functional teams.
Problem Solving Skills:
- Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously.
- Excel in distilling complex design and experience challenges and providing solutions
Technical Proficiency:
- High Proficiency in design, prototyping, and collaboration tools: Figma, MURAL, Adobe Creative Suite, Confluence, JIRA etc.
- Mastery of visual design skills (i.e. grids, balance, color theory), excellent attention to detail, deep understanding of the principles of atomic design including symbols, layer styles, and variables, and experience working with and growing a design library.
Nice-To-Have Skills:
- Minimum of 5 years in a product design environment with a portfolio of demonstrated shipment of products, sites, or apps
- Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase
- Experience working within a large (financial) organization and within an agile environment
Soft Skills Required:
- Communication – Have ability to clearly articulate design ideas and present concepts to stakeholders.
- Problem solving – Finding creative and practical solutions to design challenges.
- Attention to detail – Ensuring designs are well-though-out and functional.
- Collaboration – Actively listening and adapting to feedback while working well with cross functional teams.
- Time management – Managing deadlines and delivering quality work within set timeframes.
Education:
- Undergraduate degree in Human-Computer Interaction, User Experience, or related Design field
Finance professional is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.