JOB DESCRIPTION
Location: Hybrid (Montreal, QC)
Duration: 12 months
Our client a leading financial institution in Montreal, QC is looking for a Content Designer to shape the conversations we conduct through each of our digital products. The successful candidate will collaborate with colleagues in other disciplines to define the core value of the digital products that are designed and built.
Typical Day in role:
- The designer will be working on the online banking app experience, mainly tackling payment related features.
- Help clients execute their day-to-day banking activities
- Deliver new/improved features to facilitate our client’s banking
- Work within their squad (Interaction Designer, Visual Designer, Content Designer, Design Research and Manager), to research and identify the client’s problem
- Create and evaluate potential solutions
- Create, test and translate the content
- Support their cross-functional partners: product managers, project managers, business analysts, developers and quality assurance teams while designing and building the solution
- The ability to create content that increases client engagement
- A natural leader self-starter with solid time management and presentation skills
- Experience designing content-first and comfort working on multiple projects
- Ability to translate and adapt our messages for our French clients
- Interest in developing other design skills
Must-Have Skills:
- 4 to 10 years of experience
- Content experience in digital product (UX writing)
- Demonstrated ability to edit to the main client message
- Experience working in Agile project management environments
- Understanding of Interaction design, Visual Design
- Experience writing in both French and English
- At least 4 years of writing experience at a creative agency or in-house creative team
- Excellent problem-solving skills and the ability to think critically about the challenge at hand
- A portfolio of work samples showcasing your copywriting work
Nice-To-Have Skills:
- Interaction & Visual Design Experience
- Experience with usability research (focus on content)
- Has worked with large design teams and multiple stakeholders (Product/Business/Technical partners)
- Figma, Confluence, Jira experience
- Has worked on content strategy projects
- A working knowledge of accessibility standards and methods to address them
- A knowledge of design and technology trends
Soft Skills Required:
- Strong communication and presentation skills
- Collaboration with other designers and cross-functional team members
- Managing stakeholders and building relationships
Education:
- A post-secondary education, ideally with a university degree or college diploma
Finance professional is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.