Business Intelligence, Tableau Expert

  • Location: Toronto, ON
  • Type: Contract
  • Job #1225

This position is open in anticipation of future hiring needs. 


Daily Responsibilities:

Project Planning

  • Participates in Workstream planning process including inception, technical design, development, testing and delivery of BI solutions
  • develop and manage business intelligence solutions
  • Developing BI recommendations based on stakeholder feedback, User experience (UX) interpretation of feedback
  • Ensuring the right product is built
  • Understanding and representing/conveying the vision to the scrum team
  • Understanding the strategy and product roadmap to ensure product backlog prioritization is in alignment with the roadmap timing of customer facing features/functionality
  • Supporting the creation of the strategy / roadmap that contributes to the product's revenue and profitability targets
  • Assisting the development of business cases
  • Identifying product opportunities and challenges and recommending expanding product offering to ensure competitive positioning


Business Requirements & Analysis

  • Works with stakeholders to develop and analyze business intelligence needs
  • Provides input to business requirements for the design of solutions
  • Interprets business requirements and determines optimum BI solutions to meet needs
  • Provide in-depth analysis and reporting on business performance activities
  • Develop data visualization or working prototypes to represent and confirm requirements (Tableau, Kibana)
  • Collaborates with internal teams to develop advanced analysis and modelling methods to drive deeper insight and identify opportunities based on information gathered
  • Create and maintain documentation including requirements, design, user manuals
  • Refine and prioritize the product backlog, including non-functional requirements
  • Identify opportunities to improve processes and strategies with BI solutions
  • Identify development needs in order to improve and streamline operations
  • Identifying business resources required for user acceptance testing (where needed) and post-implementation validation, working with the scrum master on the associated planning
  • Defining and maintaining the non-functional Requirements (NFRs) in collaboration with Solution Architect, to help assure that the solution meets relevant standards and other system quality requirements.
  • Identifying, executing, or enabling implementation of agile change management activities related to the Initiative


Stakeholder Management

  • Acting as the scrum team’s single-point-of-contact on behalf of Business stakeholders
  • Managing or resetting the expectations of Business stakeholders when required.  E.g. circumstances beyond team control
  • Identifying and understanding customer pain points at the Sprint User story level and validating that solutions address those needs
  • Negotiating priorities between competing stakeholder interests at the Sprint User story level and then collaborating with team to ensure that the highest value deliverables are completed within the sprint
  • Influencing or negotiating key product decision points and milestones, ensuring expectations and outcomes are jointly agreed upon and updated.
  • Identifying, establishing and maintaining relationships with business stakeholders
  • Continually engaging and communicating with business stakeholders on forth coming deliverables so that their feedback is incorporated as part of Sprint planning
  • Coordinates external client engagement including demos, information gathering, input and engagement of end users
  • Design and deliver end user training and training materials



· Undergraduate Degree in Business, Information Technology, Computer Science, Engineering or equivalent experience. 

· Certified Scrum Product Owner (CSPO) is highly desirable or equivalent

· Tableau certification is highly desirable or equivalent



Must Have Skills/Experience (in order of priority):

· Business Intelligence consulting experience – Knowledge and ability to apply the principles of business analysis and business intelligence to capture actionable insights for planning and requirement gathering including data visualization in tools such as Tableau

· Experience with the agile process – Product owner

· Advanced MS Excel skills including macros, pivot tables, v-lookup, etc.

· Data visualization tools such as Tableau, Power BI, Kibana

· Advanced knowledge of SQL queries including SSIS packages, advanced query construction

· Experience building dashboards using data visualization tools, data analysis using excel, SQL for data discovery and manipulation.


Nice to Have Skills/Experience:

· Business Analysis: Knowledge and ability to apply the principles of business analysis for planning and requirement gathering.

· Product Development: Using market information to guide the design and development of products/services/offerings.

· Stakeholder Management: Building effective relationships by understanding key partner needs and demonstrating integrity and professionalism


Soft Skills:

· Agile Leadership: Assuming a leadership role in enabling an agile work environment

· Business Communication: Professionally conveying and receiving information, thoughts and emotions using a variety of mediums (e.g. written, verbal, electronic)

· Decision Making: Selecting one of multiple alternatives, each with varied levels of risk and ambiguity.

· Teamwork (Collaboration): Working collaboratively with others to achieve organizational goals


Only those eligible to work in Canada may apply