JOB DESCRIPTION
Location: Fully onsite (Downtown, Toronto)
Duration: Until April 30, 2025
Our client, a leading financial institution in Downtown Toronto is looking for an Administrative Assistant – Proficient to organize and prioritize work to meet deliverables and ensure that information is updated in the system prior to monthly payroll cycle. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.
Typical Day in role:
- Transaction processing
- Review client requests for completeness
- Communicate with Client Representative for any discrepancies, clarification, or incomplete requests
- Maintain transaction documentation and workflow records for audit purposes
- Data enter the transaction details into Bank systems including G+, BP Flex, Trust & EPM
- Meet productivity, accuracy, and timeliness targets
- Perform through checks on work completed to avoid errors
- Monthly distribution of client reports generated confirming details around payments issued
- Responsible for communicating and providing direction to appropriate areas as it relates to funding requirements to cover different transactions being processed
- Adhere to established policies and procedures including escalation of issues
- Ensure daily productivity statistics are accurate and current
- Assist with Issue investigation and resolution
Must-Have Skills:
- 1-3 years of relevant work experience
- Experience in the financial industry.
- Concern for order and quality
- Knowledge of Pensions/ Benefit Payment System and Operations
- Superior keyboarding skills
Nice-To-Have Skills:
- French will be an advantage but not required
Soft Skills Required:
- Strong organizational and time management skills
- Superior communication skills – written and oral
- Issue resolution.
- Client focused.
- Attention to detail.
- Ability to interpret written client instructions and perform data entry.
- Collaboration
Education:
- High School Diploma
Finance professional is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.