Change Manager – Talent Intelligence

An Initial AI Screening will be conducted for this role. Please Click Here to complete your AI screening while submitting your application.

JOB DESCRIPTION

Location: Hybrid | Downtown, Toronto

Duration: 6 months

Our client, a leading financial institution in Downtown Toronto, is looking for a Change Manager – Talent Intelligence to lead change management for our new Employee Listening Governance framework. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in role:

• Remediate and re launch Employee Lifecycle Surveys (Onboarding, New Hire, New to Role, Exit).
• Resolve a technical issue with the Exit Survey, including access, data capture, and downstream impacts.
• Address QR code, Privacy Impact Assessment (PIA), and Audit issues, partnering closely with Risk, Privacy, Legal, and Technology teams.
• Launch Onboarding, New Hire, and New to Role surveys by Q3.
• Deliver a consolidated lifecycle survey dashboard, including associated change management and enablement.
• Lead assessment and improvements to Employee Listening governance, reporting, controls, procedures, and documentation.
• Support remediation of any audit findings and help strengthen the control environment where required.

Must Have Skills:

• 5+ years’ relevant working experience in change management, preferably working with international stakeholders within financial services (i.e., designing and delivering training, communications plans and executions, stakeholder management, etc.)
• Ability to partner effectively with Audit, Risk, Privacy, Legal, Technology, and Analytics teams for approvals and strengthen controls, translating governance and policy into practical operating guidance
• Demonstrated ability to independently manage projects, alongside manage diverse global stakeholders and influence adoption of a new program
• Experience standing up enterprise level dashboards tied to employee survey data.
• Hands on delivery mindset; comfortable running multiple workstreams in parallel and moving quickly from assessment to execution in a complex, matrixed organization

Nice-To-Have Skills:

• Bilingual in Spanish
• Background in governance, risk management, controls, and audit readiness, ideally in a regulated environment.
• Data literacy (interpreting data visualization, understanding of survey best practices) and understanding of data privacy to develop governance around access to insights

Soft Skills Required:

• Stakeholder influence
• Global collaboration
• Agility

Education:

• Bachelor’s or equivalent working experience

FP Inc. is committed to creating an inclusive environment where all team members and clients feel like they belong. In accordance with the requirements set out in the Employment Standards Act, FP Inc. hereby declares that AI is utilized in the screening process for this position. The hourly compensation range for this role is $60/hr -$70/hr. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, colour, religion, national origin, sex, physical or mental disability, or age.