Salesforce BSA

JOB DESCRIPTION

Location: Hybrid | Downtown, Toronto

Duration: ASAP – 02/13/2026

Our client a leading financial institution in Downtown Toronto is looking for a Salesforce BSA to partner with Architecture on understanding the design and integration. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in role:

  • Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed
  • Create impact analysis document, User stories, Design workflows for implementation
  • Deliver and enhance new and current solutions and applications
  • Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation
  • Understand existing database schema, identify gaps and recommend solutions
  • Design test sets and automate where possible, including functional and non-functional testing, regression testing as well as performance testing
  • Support the solution in production (as needed)
  • Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries.
  • Effectively communicate with technical and non-technical audiences
  • Coach and train end users (as needed).
  • Participate and run SCRUM Meetings (as needed).

Must-Have Skills:

  • 10+ years’ experience as a BSA
  • 2+ years’ of experience gathering requirements with product design and building roadmaps
  • 2+ years’ recent experience with Salesforce CRM
  • Recent experience writing intermediate SQL/SoQL queries
  • Capital markets and global banking experience is required

Nice-To-Have Skills:

  • Financial services experience is a plus around AML, KYC, and/or Compliance

Soft Skills Required:

  • Excellent communication skills to work across different business lines and with different users
  • Strong ability to work under pressure
  • A ‘go getter’ personalities who can solve problems and think outside the box.

Education:

  • Bachelor’s degree in a technical field (logical reasoning) such as computer science, computer engineering or related field. If not from a technical field, please ensure they have sufficient experience in similar roles supporting integration.
  • Salesforce Certifications is highly preferred (Salesforce Admin is a plus)

Finance professional is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.