Digital Product Designer

JOB DESCRIPTION

Location: Hybrid (Downtown, Toronto)

Duration: 12 months

Our client, a leading financial institution in Downtown Toronto, is looking for a Design Researcher to collaborate with 2 squads of designers on the mobile team. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in role:

  • Help the team identify and define client needs via multiple research methods and tools
  • Analyze the competitive landscape, to identify business opportunities
  • Facilitate workshops at various parts of the design process
  • Work with the product team to map product strategy to client needs
  • Propose and participate in user testing of designs
  • Present their work to the wider team
  • Take and give feedback frequently

Must-Have Skills:

  • Ability to clearly articulate the client and the business problem, and to craft questions based on our blind spots
  • An understanding of what research and testing methods are appropriate for which types of questions.
  • An ability to evaluate the competitive landscape to identify opportunities
  • An understanding of trends in iOS and Android.
  • Ability to identify what we need to research, test and measure in production, and what the metrics mean 
  • A minimum of 3 years of experience in research
  • Technical understanding of design research theory / design research tools
  • Working knowledge of a variety of design research methodologies
  • Experience working on cross-functional teams

Nice-To-Have Skills:

  • Financial basics like how revolving credit works
  • Appreciation for the potential of ‘design thinking’
  • Experience working within a large organization and within an agile environment
  • Experience contributing to the launch of a digital product

Soft Skills Required:

  •    Strong communication, facilitation and presentation skills, ability to collaborate with other designers and cross-functional team members, ability to manage stakeholders and build relationships.

Education:

  • BA/BS degree in Psychology, Anthropology, Sociology, Information Studies, Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience
  • MA/MS degree or certification in Psychology, Anthropology, Sociology, Information Studies, Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field

Finance professional is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.