Data analyst

JOB DESCRIPTION

Location: Onsite (Downtown, Toronto)

Duration: 4 months

Our client, a leading financial institution in Downtown Toronto, is looking for a  Data Analyst to start the day by checking the generic inbox, ensuring requests are completed, and any troubleshooting queries are answered appropriately. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in role:

  • Work alongside a product owner(s), and be responsible for analyzing the digital behavior of clients and providing modeling and execution support to assist in personalizing experience
  • Participate on a team where data, measurement, and analysis is integral to smart decision making and building awesome products and feature
  • Provide objective, value-added insights and analysis to help drive optimization across products KPIs (i.e increased usage and sales recommendations)
  • Build critical understanding of customers and how they use products and be a strong internal voice for the power of analytics as a driver of business value
  • The delivery of business value in this role comes from a combination of knowledge transfer to key stakeholders and the provisioning of data services and tests to client facing applications (Public websites, Online Banking, Mobile apps)
  • Analyze large data sets and representing the behavior of digital product users to provide insights about user actions that help owners optimize on KPIs (i.e. conversions, attribution models, path analysis, cohort analysis, conversion analytics, etc.)
  • Consult with digital team leaders to understand goals and identify potential analytics projects or solutions to further the objectives of the Digital Product teams
  • Support Multivariate and A/B testing by exposing core insights from the data to suggest, create and execute multivariate or a/b/c tests that drive fundamental improvements to the site experience
  • Responsible for managing and developing business relationships with Digital product owners and key partners, including conducting regular monthly business review
  • Deliver clear, concise and timely analysis with team members and stakeholders identifying trends, issues and opportunities, performance analysis, dashboards, benchmarking, sales reports, customer profile/segmentation, etc.
  • Work closely with developers to modify digital content based on business rules and models

Must-Have Skills:

  • 2+ year’s financial services experience
  • Canadian Securities Course designation
  • Technical skills such as VBA
  • Strong analytical thinking and ability to work effectively and efficiently under pressure. 

Soft Skills Required:

  • Communication skills: verbal and written
  • Interpersonal skills: teamwork, relationship building
  • Work Ethic & Attitude: reliability, accountability, strong work ethic, positive attitude
  • Analytical thinking and resourcefulness 

Education:

  • Highest education

Finance professional is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.