JOB DESCRIPTION
Location: Hybrid (Scarborough, ON)
Duration: 1 year
Our client, a leading financial institution in Scarborough, ON is looking for a Technical Writer – Cyber Security to write and edit technical documents including reference manuals and product manuals which may include screenshots and tutorials. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.
Typical Day in role:
- Create diagrams, charts, and other visual aids to assist readers in understanding a product or process
- Gather feedback from business partners, internal technical team and vendor to improve technical documents
- Ability to take existing and potential content and improve it
- Convert complex documentation to easy language for multiple audiences
- Plan writing processes and sets timelines and deadlines
- Record meeting minutes for Incident Response calls and team meetings, as needed
Must-Have Skills:
- 8+ years of experience in technical writing, 5+ years of experience in SharePoint, Visio
- Create and design a knowledge base for practical use of all Cyber security project employees. Write document & playbooks
- Recent experience in Translating practical procedure documents into high-level management level document for audit and summary purposes
- Assist in updating process documents defined and created by management. These processes are relevant to all activities in which the team is involved
- Improve technical understanding of company security technologies
Nice-To-Have Skills:
- JIRA, Power BI, MS office suite
- Experience writing law enforcement documents is preferred
Soft Skills Required:
- Communicate effectively orally and in writing
- Critical thinking and problem-solving skills
- Strong research and analytical skills
- Ability to undertake multiple projects and deliver on tight deadlines
- Detail-oriented
- Ability to meet deadlines and to work independently.
- Excellent organizational skills and attention to detail.
- Excellent writing, editing, and communication skills
Education:
- Bachelor's degree in a technical field such as computer science or relevant work experience is required
Finance professional is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.