Receptionist

JOB DESCRIPTION

Location: On-site | Grande Prairie, Alberta

Duration: 12 Months

Our client, a leading financial institution in Downtown Toronto, is looking for a Receptionist to help manage incoming communications from clients, Advisors and other internal and external partners. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in role:

  • Greeting clients, answering phones, scanning documents, ordering supplies (weekly), some technology setup may be required occasionally (plugging in phones, setting up monitors), additional duties may include data input, some spreadsheet work (beginner level) and other general duties to help the teams or management.
  • Answering and managing all calls on the reception phone.
  • Provide attentive and accurate service to clients and respond to their needs
  • Complete administrative tasks to help the Management team: manage office stationery orders, and provide support to the Branch Operations Manager when needed.
  • Assisting with coordinating any staff functions

Must-Have Skills:

  • Good customer service skills, pleasant phone manner, and good typing speed. Basic understanding of computer equipment, proficiency with Microsoft Outlook, Word and Excel. Ability to adapt and pivot as needed.
  • A minimum of 1 year’s experience working in an Office environment
  • A strong aptitude with MS Office products, i.e., Word and Excel
  • Exceptional written and verbal communication skills in English
  • Strong multi-tasking skills

Nice-To-Have Skills:

Experience in some kind of administration role

Experience in the Financial and/or Investment Industry

Soft Skills Required:

  • Pleasant manner
  • Good phone skills
  • works well with different personality types
  • Takes direction well and good with engaging with clients, couriers.

Education:

  • Post-Secondary Education



Finance professional is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.